PART 1

Questions 9 and 10

Choose the correct letter, A, B or C.

9. Type of insurance chosen

10. Customer wants goods delivered to

Tapescript for IELTS Listening Recording 2

(A customer has been arranging with a shipping agent to send a large box overseas. This is the last part of the conversation.)

A	OK right. Now obviously insurance is an important thing to consider and our companies are able to offer very good rates in a number of different all-inclusive packages.
B	Sorry, could you explain a bit more?
A	Yes, sorry, um. There’s really three rates according to quality of insurance cover – there’s the highest comprehensive cover which is Premium rate, then there’s standard rate and then there’s economy rate. That one will only cover the cost of the contents second hand.
B	Oh I’ve been stung before with economy insurance so I’ll go for the highest.
A	Mh’hm and can I just check would you want home delivery or to a local depot or would you want to pick it up at the nearest port?
B	The port’d be fine – I’ve got transport that end.
A	Fine and will you be paying by credit card?
B	Can I pay by cheque?

9. C

10. A